What We Do

Sales
Our Next Stage Software Solutions (NS³) sales staff offers a consultative approach to selling. We complete a comprehensive needs analysis of your business processes in order to ensure we can offer the right solution. We work had to identify the real issues that drive your business. Our goal is to provide the best solution for your company.

Implementation
We at NS³ understand the importance of a solid plan for implementation, and the critical role it plays in the success of your business. Our Sage Certified Consultants meet with your team offering a customized implementation to ensure all of your unique software needs are met.

Training
Sage Software and NS³ share an important concept, that training is a critical component of customer satisfaction. To be effective, training needs to be comprehensive and taught by knowledgeable and experienced educators.

With this in mind, NS³ is a Sage Business Partner that provides Sage Timberline Office, Sage Master Builder, and Peachtree by Sage training taught by Sage Certified Consultants. Through these programs, we provide increased access to training for our customers while ensuring the use of qualified, expert instructors and a curriculum that adheres to specific high standards.

Consulting
Our Sage Certified Consultants have strong financial accounting and computer systems backgrounds, as well as practical knowledge of construction estimating and project management. To ensure that consultants stay current, certification is renewed annually. Successful software implementation and on-going support are key components to positive business growth.

Custom Report Design
Construction-specific reports, forms, and documents are powerful - they can put you in control of your business - precisely because they transform your company information into usable tools. We tailor the software to provide reports that address each of our clients' individual reporting needs.

Sage Timberline Office Support Plans

BasicCare
BasicCare provides a basic plan more suited for seasoned customers who want the benefits of a maintenance agreement but do not need telephone access to our technical support analysts. BasicCare emphasizes a self-service approach to support and provides such tools as the Technical Support Knowledgebase and our full complement of online information.

EssentialCare
There's nothing like unlimited support for peace of mind. As an EssentialCare subscriber, you'll receive all the benefits of BasicCare, plus assistance from our skilled support team. You get unlimited access to Sage Timberline Office support by phone, fax, e-mail, or by completing a form on our Web site. Your staff can also access the Technical Support Knowledgebase at any time to quickly retrieve answers to their support questions.

With EssentialCare you can also take advantage of registration discounts to attend the Sage Software annual customer conference. In addition, you're entitled to free replacement software CDs.

PremierCare
In addition to all the benefits of EssentialCare, the PremierCare plan is designed for customers who prefer more personalized attention. Your staff receives unlimited support by phone, fax, or e-mail to Timberline's technical support analysts. An assigned account manager also ensures that you receive the services you need as you gain expertise with your software. By using regular reports such as call history and call tracking, your account manager will help you determine possible staff training needs and help you identify any recurring software issues or trends. This plan includes one free registration to the Sage Software customer conference and offers discounts to other registrants in your company.

Sage Master Builder Software Service Plans

BasicCare Service Plan
BasicCare service plan provides: Product Upgrades: Get the newest enhancements available with software upgrades and updates to the most current version of the product. Tax Updates: the latest federal, state, and selected local tax changes, including the W-2 and 1099 format. Customer Knowledgebase: Take advantage of guidance on common tasks, get answers to frequently asked questions (FAQs) and access "how to" articles on Sage Master Builder.

TotalCare Service Plan
TotalCare Service plan provides all of the benefits of BasicCare plus: Technical Support: unlimited toll-free live technical support for all users during regular support hours. Account Period Close Assistance: Ensure a smooth close of your Sage master Builder financial records through live specialists, online classes and year-end checklists.

Customer Knowledgebase: Take advantage of guidance on common tasks, get answers to frequently asked questions (FAQs) and access "how to" articles on Sage Master Builder.

Audit Repair: Ensure continuity with audit error repair for all Master Builder users.

To schedule consulting services with a Sage Software Certified Consultant contact us today.